Customer Service
Alaa Sabaa
Sana'a, Sabaha
Current: Claims Section First Agent In | Sabfon15+ YearsBachelors DegreeComputer skillsCommunication
About Summary
Professional Competency:
• Communication, coordination
• Team leader skills
• Delegation
• Solve problems
• Relationship Skills
• Teamwork/Collaboration
Rerences:
Mahmood Ansi Mojeeb ALHaj Jamal Monster
General Info
Gender
Male
Age
39 years
Marital Status
Married
Nationality
Yemen
Employment Readiness
Immediate start
Contract Type
Full Time
Skills
Computer skillsCommunicationLeadershipTeamworkInterpersonalFast LearnerAdaptabilitySelf-managementProblem-solvingWillingness to learnMulti-taskingNegotiationBusiness CorrespondenceProject ManagementTelephone conversationsFinding & Attracting ClientsInternet SearchConducting presentationsCreativeTraining & DevelopmentDocuments AuditEmail usage knowledgeWorking with DatabasesStaff MotivationMS ExcelMS WordPhotoshopAutoCADContracts Preparation
Languages
Arabic , English
Driving License
Yes
has a vehicle
Yes
License Category
Private Passenger Vehicle
Education Level
Bachelors Degree
Salary
1000 USD
Work Experience
2008 Aug - Until now
Claims Section First Agent
Sabfon
Tasks and Responsibilities: Support and manage analysis of transaction reply reports and transaction processing, and follow up Solve all of the received claims from call center, service centers, Franchise and Help desk Solve the Web site claims and contact the customers in less than 6 ho
Training Courses
2012
How deal with others. Choosing Data Collection Methods The Nokia Academy Course Certificate
sabafon
2022
ضبط تلفونات
نوكيا
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