ايمن الجمالي

2018 نوفمبر - 2023 فبراير

Accountability /MIS (CARM) (CFM) Assistant

Mercy Corps organization

Main Responsibilities: ▪ Receiving and answering CARM feedback through hotline (Calls, WhatsApp, SMS) and document them in the CARM database on daily basis. ▪ Classify, translate, log and file in CARM database and report suggestions and complaints received via CARM channels from beneficiaries. ▪ Va